Terms and Conditions

Last Updated: March 26, 2025

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

Words with capitalized initials have defined meanings under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Affiliate refers to an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Country refers to India.
Company (referred to as "Nuevolink Studios," "We," "Us," or "Our") refers to Nuevolink Studios.
Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
Service refers to the website.
Terms and Conditions ("Terms") mean this agreement between You and the Company regarding the use of the Service.
Third-Party Social Media Service means any services or content (including data, information, products, or services) provided by a third party and accessible through the Service.
Website refers to Nuevolink Studios, accessible from www.nuevolink.com.
You means the individual accessing or using the Service or the company or legal entity on whose behalf such an individual is accessing or using the Service.

Acknowledgment

These Terms govern the use of this Service and the agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service.

You must be at least 18 years old to use the Service.

Your use of the Service is also conditioned on acceptance of our Privacy Policy, which explains how We collect, use, and protect Your personal information. Please read it carefully.

Links to Other Websites

Our Service may contain links to third-party websites that are not owned or controlled by the Company. We assume no responsibility for the content, privacy policies, or practices of any third-party services.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, Your right to use the Service ceases immediately.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from Your use of the Service. The total liability shall not exceed the amount paid by You for the Service or USD 100 if no purchase was made.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties. We do not guarantee that the Service will be uninterrupted, error-free, or meet Your expectations.

Governing Law

These Terms shall be governed by the laws of India. Your use of the Service may also be subject to other local, state, national, or international laws.

Dispute Resolution

If You have any disputes about the Service, You agree to attempt resolution informally by contacting Us first.

Severability and Waiver

If any provision of these Terms is found to be unenforceable, it will be modified to reflect the parties' intent. The remaining provisions will remain in effect.

A failure to enforce a right under these Terms does not constitute a waiver of that right.

Changes to These Terms and Conditions

We reserve the right to modify these Terms at any time. We will provide reasonable notice before any significant changes take effect. By continuing to use Our Service, You agree to be bound by the updated Terms.

Return and Cancellation Policy

At Nuevolink, we are committed to delivering high-quality products and services. Please read our return and cancellation terms carefully before making a purchase.

1. Physical Products (NFC Cards)

All sales are final. Once the order is placed and payment is completed, cancellations or modifications are not permitted.
Returns are only accepted in the case of damaged, defective, or incorrect items received.
To request a return due to damage or defect, customers must notify us within 3 days of delivery, along with clear photographic evidence.
Approved returns will be eligible for a replacement only—no refunds will be issued.

2. Digital Products & Subscriptions (Dashboard Access)

Once the subscription or digital product is purchased and activated, no cancellations or refunds will be allowed under any circumstances.
We recommend reviewing all available information and using any provided demos or previews before purchase.
Subscriptions are billed as per the selected plan and will remain active for the duration of the billing cycle.

Contact for Support

For assistance with damaged items or technical issues, please reach out to us at:

📧 nuevolinkconnect@gmail.com